Shipping policy

Shipping Policy

At petveora.com, we strive to provide a transparent and reliable shipping experience. We offer Free Standard Shipping on all orders across the United States.

1. Delivery Timeframes

  • Handling Time: All orders are processed within 1–3 business days (Monday to Friday).

  • Transit Time: Once shipped, your order will typically arrive within 7–14 days.

  • Total Estimated Delivery Time: You can expect your package within 8–17 days from the date of purchase.

2. Order Processing

  • Order Cut-off Time: 5:00 PM (EST).

  • Processing Rules: Orders placed after the cut-off time or during the weekend will be processed starting the next business day.

3. Shipping Method & Tracking

  • We use trusted carriers to ensure your pet accessories arrive safely.

  • Once your order is dispatched, you will receive an email with a tracking number.

  • You can monitor your package status directly on our website using the Track Your Order page.

4. Shipping Destinations

  • We currently ship exclusively to addresses within the United States.

  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

5. Damaged or Lost Items If your order arrives damaged or is lost during transit, please reach out to us immediately at our customer support channels so we can resolve the issue with the carrier.

Contact Information

  • Website Name: petveora.com

  • Phone: +1 305-682-8858

  • Support Email: Petveora@gmail.com

  • Address: 19501 Biscayne Blvd, Aventura, FL 33180, USA

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)